Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00369
VM0000369Goldmember369@example.test · +601110000369 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
3,105
Current loyalty balance
Lifetime Spend
RM 3,882
Across 25 visits
Total Visits
25
Since 2025-07-19
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,105 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 13
Outlet purchase
2026-09-12 · Member activity · RM 108.75
App session
2026-08-31 · OPLUMO Outlet 13
Points credited
2026-08-19 · Member activity · RM 123.25
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 13
Outlet purchase
2026-07-26 · Member activity · RM 137.75
Points credited
2026-07-14 · OPLUMO Outlet 13
Outlet purchase
2026-07-02 · Member activity · RM 152.25