Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03681
VM0003681Silvermember3681@example.test · +601110003681 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,239
Current loyalty balance
Lifetime Spend
RM 2,800
Across 21 visits
Total Visits
21
Since 2025-05-25
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,239 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 10
Outlet purchase
2026-05-08 · Member activity · RM 95.25
App session
2026-04-26 · OPLUMO Outlet 10
Points credited
2026-04-14 · Member activity · RM 107.95
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 10
Outlet purchase
2026-03-21 · Member activity · RM 120.65
Points credited
2026-03-09 · OPLUMO Outlet 10
Outlet purchase
2026-02-25 · Member activity · RM 133.35