Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03668
VM0003668Silvermember3668@example.test · +601110003668 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,508
Current loyalty balance
Lifetime Spend
RM 1,886
Across 13 visits
Total Visits
13
Since 2026-02-28
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,508 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 14
Outlet purchase
2026-09-20 · Member activity · RM 96.00
App session
2026-09-08 · OPLUMO Outlet 14
Points credited
2026-08-27 · Member activity · RM 108.80
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 14
Outlet purchase
2026-08-03 · Member activity · RM 121.60
Points credited
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 134.40