Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03665
VM0003665Membermember3665@example.test · +601110003665 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
848
Current loyalty balance
Lifetime Spend
RM 1,061
Across 16 visits
Total Visits
16
Since 2025-12-04
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
848 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 11
Outlet purchase
2026-08-19 · Member activity · RM 49.50
App session
2026-08-07 · OPLUMO Outlet 11
Points credited
2026-07-26 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 11
Outlet purchase
2026-07-02 · Member activity · RM 62.70
Points credited
2026-06-20 · OPLUMO Outlet 11
Outlet purchase
2026-06-08 · Member activity · RM 69.30