Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03660
VM0003660Goldmember3660@example.test · +601110003660 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,687
Current loyalty balance
Lifetime Spend
RM 4,610
Across 32 visits
Total Visits
32
Since 2025-01-04
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
85d
2026-07-16
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,687 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 6
Outlet purchase
2026-07-04 · Member activity · RM 103.50
App session
2026-06-22 · OPLUMO Outlet 6
Points credited
2026-06-10 · Member activity · RM 117.30
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 6
Outlet purchase
2026-05-17 · Member activity · RM 131.10
Points credited
2026-05-05 · OPLUMO Outlet 6
Outlet purchase
2026-04-23 · Member activity · RM 144.90