Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00366
VM0000366Membermember366@example.test · +601110000366 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
205
Current loyalty balance
Lifetime Spend
RM 257
Across 2 visits
Total Visits
2
Since 2026-09-13
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
205 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 10
Outlet purchase
2026-09-19 · Member activity · RM 87.75
App session
2026-09-07 · OPLUMO Outlet 10
Points credited
2026-08-26 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 10
Outlet purchase
2026-08-02 · Member activity · RM 111.15
Points credited
2026-07-21 · OPLUMO Outlet 10
Outlet purchase
2026-07-09 · Member activity · RM 122.85