Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03642
VM0003642Platinummember3642@example.test · +601110003642 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,868
Current loyalty balance
Lifetime Spend
RM 7,335
Across 38 visits
Total Visits
38
Since 2024-09-04
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,868 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 5
Outlet purchase
2026-06-20 · Member activity · RM 118.50
App session
2026-06-08 · OPLUMO Outlet 5
Points credited
2026-05-27 · Member activity · RM 134.30
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 5
Outlet purchase
2026-05-03 · Member activity · RM 150.10
Points credited
2026-04-21 · OPLUMO Outlet 5
Outlet purchase
2026-04-09 · Member activity · RM 165.90