Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03641
VM0003641Membermember3641@example.test · +601110003641 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
244
Current loyalty balance
Lifetime Spend
RM 306
Across 5 visits
Total Visits
5
Since 2026-03-29
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
244 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 4
Outlet purchase
2026-05-28 · Member activity · RM 52.50
App session
2026-05-16 · OPLUMO Outlet 4
Points credited
2026-05-04 · Member activity · RM 59.50
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 66.50
Points credited
2026-03-29 · OPLUMO Outlet 4
Outlet purchase
2026-03-17 · Member activity · RM 73.50