Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03635
VM0003635Membermember3635@example.test · +601110003635 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
80
Current loyalty balance
Lifetime Spend
RM 101
Across 2 visits
Total Visits
2
Since 2026-08-02
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
50d
2026-08-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
80 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 15
Outlet purchase
2026-08-08 · Member activity · RM 39.00
App session
2026-07-27 · OPLUMO Outlet 15
Points credited
2026-07-15 · Member activity · RM 44.20
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 15
Outlet purchase
2026-06-21 · Member activity · RM 49.40
Points credited
2026-06-09 · OPLUMO Outlet 15
Outlet purchase
2026-05-28 · Member activity · RM 54.60