Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03630
VM0003630Membermember3630@example.test · +601110003630 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
516
Current loyalty balance
Lifetime Spend
RM 645
Across 18 visits
Total Visits
18
Since 2025-10-24
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
516 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 10
Outlet purchase
2026-08-14 · Member activity · RM 30.00
App session
2026-08-02 · OPLUMO Outlet 10
Points credited
2026-07-21 · Member activity · RM 34.00
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 10
Outlet purchase
2026-06-27 · Member activity · RM 38.00
Points credited
2026-06-15 · OPLUMO Outlet 10
Outlet purchase
2026-06-03 · Member activity · RM 42.00