Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03624
VM0003624Membermember3624@example.test · +601110003624 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
166
Current loyalty balance
Lifetime Spend
RM 208
Across 8 visits
Total Visits
8
Since 2026-03-19
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
78d
2026-07-23
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
166 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 4
Outlet purchase
2026-07-11 · Member activity · RM 23.25
App session
2026-06-29 · OPLUMO Outlet 4
Points credited
2026-06-17 · Member activity · RM 26.35
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 4
Outlet purchase
2026-05-24 · Member activity · RM 29.45
Points credited
2026-05-12 · OPLUMO Outlet 4
Outlet purchase
2026-04-30 · Member activity · RM 32.55