Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03621
VM0003621Goldmember3621@example.test · +601110003621 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,429
Current loyalty balance
Lifetime Spend
RM 3,037
Across 34 visits
Total Visits
34
Since 2025-02-13
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,429 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 1
Outlet purchase
2026-09-18 · Member activity · RM 77.25
App session
2026-09-06 · OPLUMO Outlet 1
Points credited
2026-08-25 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 1
Outlet purchase
2026-08-01 · Member activity · RM 97.85
Points credited
2026-07-20 · OPLUMO Outlet 1
Outlet purchase
2026-07-08 · Member activity · RM 108.15