Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03612
VM0003612Membermember3612@example.test · +601110003612 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
889
Current loyalty balance
Lifetime Spend
RM 1,112
Across 17 visits
Total Visits
17
Since 2025-10-10
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
76d
2026-07-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
889 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 55.50
App session
2026-07-01 · OPLUMO Outlet 9
Points credited
2026-06-19 · Member activity · RM 62.90
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 9
Outlet purchase
2026-05-26 · Member activity · RM 70.30
Points credited
2026-05-14 · OPLUMO Outlet 9
Outlet purchase
2026-05-02 · Member activity · RM 77.70