Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03610
VM0003610Goldmember3610@example.test · +601110003610 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,275
Current loyalty balance
Lifetime Spend
RM 4,094
Across 29 visits
Total Visits
29
Since 2025-04-11
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 7
Outlet purchase
2026-08-16 · Member activity · RM 105.75
App session
2026-08-04 · OPLUMO Outlet 7
Points credited
2026-07-23 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 7
Outlet purchase
2026-06-29 · Member activity · RM 133.95
Points credited
2026-06-17 · OPLUMO Outlet 7
Outlet purchase
2026-06-05 · Member activity · RM 148.05