Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03608
VM0003608Membermember3608@example.test · +601110003608 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
557
Current loyalty balance
Lifetime Spend
RM 697
Across 18 visits
Total Visits
18
Since 2025-11-20
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
557 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 5
Outlet purchase
2026-09-10 · Member activity · RM 30.75
App session
2026-08-29 · OPLUMO Outlet 5
Points credited
2026-08-17 · Member activity · RM 34.85
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 5
Outlet purchase
2026-07-24 · Member activity · RM 38.95
Points credited
2026-07-12 · OPLUMO Outlet 5
Outlet purchase
2026-06-30 · Member activity · RM 43.05