Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03588
VM0003588Membermember3588@example.test · +601110003588 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
369
Current loyalty balance
Lifetime Spend
RM 462
Across 8 visits
Total Visits
8
Since 2026-01-22
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
369 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 2
Outlet purchase
2026-05-16 · Member activity · RM 40.50
App session
2026-05-04 · OPLUMO Outlet 2
Points credited
2026-04-22 · Member activity · RM 45.90
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 2
Outlet purchase
2026-03-29 · Member activity · RM 51.30
Points credited
2026-03-17 · OPLUMO Outlet 2
Outlet purchase
2026-03-05 · Member activity · RM 56.70