Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03585
VM0003585Goldmember3585@example.test · +601110003585 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
3,108
Current loyalty balance
Lifetime Spend
RM 3,885
Across 34 visits
Total Visits
34
Since 2024-10-06
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,108 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 16
Outlet purchase
2026-05-11 · Member activity · RM 69.75
App session
2026-04-29 · OPLUMO Outlet 16
Points credited
2026-04-17 · Member activity · RM 79.05
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 16
Outlet purchase
2026-03-24 · Member activity · RM 88.35
Points credited
2026-03-12 · OPLUMO Outlet 16
Outlet purchase
2026-02-28 · Member activity · RM 97.65