Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03584
VM0003584Goldmember3584@example.test · +601110003584 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
2,488
Current loyalty balance
Lifetime Spend
RM 3,111
Across 22 visits
Total Visits
22
Since 2025-08-28
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,488 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 15
Outlet purchase
2026-08-29 · Member activity · RM 97.50
App session
2026-08-17 · OPLUMO Outlet 15
Points credited
2026-08-05 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 15
Outlet purchase
2026-07-12 · Member activity · RM 123.50
Points credited
2026-06-30 · OPLUMO Outlet 15
Outlet purchase
2026-06-18 · Member activity · RM 136.50