Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03580
VM0003580Silvermember3580@example.test · +601110003580 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,125
Current loyalty balance
Lifetime Spend
RM 1,406
Across 12 visits
Total Visits
12
Since 2026-03-06
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,125 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 11
Outlet purchase
2026-09-08 · Member activity · RM 86.25
App session
2026-08-27 · OPLUMO Outlet 11
Points credited
2026-08-15 · Member activity · RM 97.75
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 11
Outlet purchase
2026-07-22 · Member activity · RM 109.25
Points credited
2026-07-10 · OPLUMO Outlet 11
Outlet purchase
2026-06-28 · Member activity · RM 120.75