Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00358
VM0000358Goldmember358@example.test · +601110000358 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
2,499
Current loyalty balance
Lifetime Spend
RM 3,124
Across 25 visits
Total Visits
25
Since 2025-04-10
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
115d
2026-06-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,499 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 82.50
App session
2026-05-23 · OPLUMO Outlet 2
Points credited
2026-05-11 · Member activity · RM 93.50
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 2
Outlet purchase
2026-04-17 · Member activity · RM 104.50
Points credited
2026-04-05 · OPLUMO Outlet 2
Outlet purchase
2026-03-24 · Member activity · RM 115.50