Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03568
VM0003568Goldmember3568@example.test · +601110003568 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
3,204
Current loyalty balance
Lifetime Spend
RM 4,006
Across 30 visits
Total Visits
30
Since 2024-12-29
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,204 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 16
Outlet purchase
2026-05-23 · Member activity · RM 109.50
App session
2026-05-11 · OPLUMO Outlet 16
Points credited
2026-04-29 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 16
Outlet purchase
2026-04-05 · Member activity · RM 138.70
Points credited
2026-03-24 · OPLUMO Outlet 16
Outlet purchase
2026-03-12 · Member activity · RM 153.30