Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03564
VM0003564Membermember3564@example.test · +601110003564 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
223
Current loyalty balance
Lifetime Spend
RM 279
Across 2 visits
Total Visits
2
Since 2026-07-16
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
67d
2026-08-03
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
223 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 12
Outlet purchase
2026-07-22 · Member activity · RM 94.50
App session
2026-07-10 · OPLUMO Outlet 12
Points credited
2026-06-28 · Member activity · RM 107.10
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 12
Outlet purchase
2026-06-04 · Member activity · RM 119.70
Points credited
2026-05-23 · OPLUMO Outlet 12
Outlet purchase
2026-05-11 · Member activity · RM 132.30