Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00355
VM0000355Membermember355@example.test · +601110000355 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
850
Current loyalty balance
Lifetime Spend
RM 1,063
Across 35 visits
Total Visits
35
Since 2024-10-02
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
850 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 16
Outlet purchase
2026-05-25 · Member activity · RM 21.75
App session
2026-05-13 · OPLUMO Outlet 16
Points credited
2026-05-01 · Member activity · RM 24.65
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 16
Outlet purchase
2026-04-07 · Member activity · RM 27.55
Points credited
2026-03-26 · OPLUMO Outlet 16
Outlet purchase
2026-03-14 · Member activity · RM 30.45