Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03544
VM0003544Silvermember3544@example.test · +601110003544 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,334
Current loyalty balance
Lifetime Spend
RM 1,668
Across 13 visits
Total Visits
13
Since 2025-10-30
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,334 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 9
Outlet purchase
2026-05-22 · Member activity · RM 113.25
App session
2026-05-10 · OPLUMO Outlet 9
Points credited
2026-04-28 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 9
Outlet purchase
2026-04-04 · Member activity · RM 143.45
Points credited
2026-03-23 · OPLUMO Outlet 9
Outlet purchase
2026-03-11 · Member activity · RM 158.55