Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03538
VM0003538Goldmember3538@example.test · +601110003538 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,661
Current loyalty balance
Lifetime Spend
RM 3,326
Across 36 visits
Total Visits
36
Since 2024-09-25
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,661 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 75.00
App session
2026-05-24 · OPLUMO Outlet 3
Points credited
2026-05-12 · Member activity · RM 85.00
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 3
Outlet purchase
2026-04-18 · Member activity · RM 95.00
Points credited
2026-04-06 · OPLUMO Outlet 3
Outlet purchase
2026-03-25 · Member activity · RM 105.00