Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03533
VM0003533Membermember3533@example.test · +601110003533 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
319
Current loyalty balance
Lifetime Spend
RM 399
Across 5 visits
Total Visits
5
Since 2026-06-24
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
319 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 15
Outlet purchase
2026-08-23 · Member activity · RM 51.75
App session
2026-08-11 · OPLUMO Outlet 15
Points credited
2026-07-30 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 15
Outlet purchase
2026-07-06 · Member activity · RM 65.55
Points credited
2026-06-24 · OPLUMO Outlet 15
Outlet purchase
2026-06-12 · Member activity · RM 72.45