Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03525
VM0003525Membermember3525@example.test · +601110003525 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
937
Current loyalty balance
Lifetime Spend
RM 1,171
Across 38 visits
Total Visits
38
Since 2024-12-12
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
937 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 7
Outlet purchase
2026-09-27 · Member activity · RM 22.50
App session
2026-09-15 · OPLUMO Outlet 7
Points credited
2026-09-03 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 7
Outlet purchase
2026-08-10 · Member activity · RM 28.50
Points credited
2026-07-29 · OPLUMO Outlet 7
Outlet purchase
2026-07-17 · Member activity · RM 31.50