Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03524
VM0003524Membermember3524@example.test · +601110003524 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
367
Current loyalty balance
Lifetime Spend
RM 459
Across 4 visits
Total Visits
4
Since 2026-04-05
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
367 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 6
Outlet purchase
2026-05-17 · Member activity · RM 78.00
App session
2026-05-05 · OPLUMO Outlet 6
Points credited
2026-04-23 · Member activity · RM 88.40
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 6
Outlet purchase
2026-03-30 · Member activity · RM 98.80
Points credited
2026-03-18 · OPLUMO Outlet 6
Outlet purchase
2026-03-06 · Member activity · RM 109.20