Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03523
VM0003523Goldmember3523@example.test · +601110003523 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
3,536
Current loyalty balance
Lifetime Spend
RM 4,420
Across 25 visits
Total Visits
25
Since 2025-07-23
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,536 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 5
Outlet purchase
2026-09-16 · Member activity · RM 120.75
App session
2026-09-04 · OPLUMO Outlet 5
Points credited
2026-08-23 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 5
Outlet purchase
2026-07-30 · Member activity · RM 152.95
Points credited
2026-07-18 · OPLUMO Outlet 5
Outlet purchase
2026-07-06 · Member activity · RM 169.05