Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00352
VM0000352Membermember352@example.test · +601110000352 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
329
Current loyalty balance
Lifetime Spend
RM 412
Across 10 visits
Total Visits
10
Since 2026-01-06
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
329 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 13
Outlet purchase
2026-06-05 · Member activity · RM 33.75
App session
2026-05-24 · OPLUMO Outlet 13
Points credited
2026-05-12 · Member activity · RM 38.25
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 13
Outlet purchase
2026-04-18 · Member activity · RM 42.75
Points credited
2026-04-06 · OPLUMO Outlet 13
Outlet purchase
2026-03-25 · Member activity · RM 47.25