Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03514
VM0003514Goldmember3514@example.test · +601110003514 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,507
Current loyalty balance
Lifetime Spend
RM 4,385
Across 37 visits
Total Visits
37
Since 2024-09-22
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,507 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 116.25
App session
2026-06-08 · OPLUMO Outlet 13
Points credited
2026-05-27 · Member activity · RM 131.75
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 13
Outlet purchase
2026-05-03 · Member activity · RM 147.25
Points credited
2026-04-21 · OPLUMO Outlet 13
Outlet purchase
2026-04-09 · Member activity · RM 162.75