Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03513
VM0003513Silvermember3513@example.test · +601110003513 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,249
Current loyalty balance
Lifetime Spend
RM 1,562
Across 42 visits
Total Visits
42
Since 2024-05-27
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,249 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 12
Outlet purchase
2026-05-23 · Member activity · RM 27.75
App session
2026-05-11 · OPLUMO Outlet 12
Points credited
2026-04-29 · Member activity · RM 31.45
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 12
Outlet purchase
2026-04-05 · Member activity · RM 35.15
Points credited
2026-03-24 · OPLUMO Outlet 12
Outlet purchase
2026-03-12 · Member activity · RM 38.85