Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03505
VM0003505Goldmember3505@example.test · +601110003505 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
3,220
Current loyalty balance
Lifetime Spend
RM 4,025
Across 42 visits
Total Visits
42
Since 2024-05-14
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,220 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 4
Outlet purchase
2026-05-10 · Member activity · RM 66.00
App session
2026-04-28 · OPLUMO Outlet 4
Points credited
2026-04-16 · Member activity · RM 74.80
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 4
Outlet purchase
2026-03-23 · Member activity · RM 83.60
Points credited
2026-03-11 · OPLUMO Outlet 4
Outlet purchase
2026-02-27 · Member activity · RM 92.40