Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03503
VM0003503Goldmember3503@example.test · +601110003503 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,387
Current loyalty balance
Lifetime Spend
RM 4,234
Across 24 visits
Total Visits
24
Since 2025-08-16
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,387 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 2
Outlet purchase
2026-09-22 · Member activity · RM 113.25
App session
2026-09-10 · OPLUMO Outlet 2
Points credited
2026-08-29 · Member activity · RM 128.35
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 2
Outlet purchase
2026-08-05 · Member activity · RM 143.45
Points credited
2026-07-24 · OPLUMO Outlet 2
Outlet purchase
2026-07-12 · Member activity · RM 158.55