Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03500
VM0003500Silvermember3500@example.test · +601110003500 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,309
Current loyalty balance
Lifetime Spend
RM 1,637
Across 25 visits
Total Visits
25
Since 2025-07-18
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,309 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 16
Outlet purchase
2026-09-11 · Member activity · RM 39.75
App session
2026-08-30 · OPLUMO Outlet 16
Points credited
2026-08-18 · Member activity · RM 45.05
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 50.35
Points credited
2026-07-13 · OPLUMO Outlet 16
Outlet purchase
2026-07-01 · Member activity · RM 55.65