Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03496
VM0003496Silvermember3496@example.test · +601110003496 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
1,939
Current loyalty balance
Lifetime Spend
RM 2,424
Across 12 visits
Total Visits
12
Since 2026-03-22
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,939 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 12
Outlet purchase
2026-09-24 · Member activity · RM 123.00
App session
2026-09-12 · OPLUMO Outlet 12
Points credited
2026-08-31 · Member activity · RM 139.40
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 12
Outlet purchase
2026-08-07 · Member activity · RM 155.80
Points credited
2026-07-26 · OPLUMO Outlet 12
Outlet purchase
2026-07-14 · Member activity · RM 172.20