Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03493
VM0003493Silvermember3493@example.test · +601110003493 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,257
Current loyalty balance
Lifetime Spend
RM 1,571
Across 18 visits
Total Visits
18
Since 2025-11-12
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,257 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 9
Outlet purchase
2026-09-02 · Member activity · RM 84.00
App session
2026-08-21 · OPLUMO Outlet 9
Points credited
2026-08-09 · Member activity · RM 95.20
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 9
Outlet purchase
2026-07-16 · Member activity · RM 106.40
Points credited
2026-07-04 · OPLUMO Outlet 9
Outlet purchase
2026-06-22 · Member activity · RM 117.60