Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03486
VM0003486Membermember3486@example.test · +601110003486 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
810
Current loyalty balance
Lifetime Spend
RM 1,013
Across 11 visits
Total Visits
11
Since 2026-04-01
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 2
Outlet purchase
2026-09-16 · Member activity · RM 75.00
App session
2026-09-04 · OPLUMO Outlet 2
Points credited
2026-08-23 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 2
Outlet purchase
2026-07-30 · Member activity · RM 95.00
Points credited
2026-07-18 · OPLUMO Outlet 2
Outlet purchase
2026-07-06 · Member activity · RM 105.00