Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03478
VM0003478Membermember3478@example.test · +601110003478 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
606
Current loyalty balance
Lifetime Spend
RM 758
Across 18 visits
Total Visits
18
Since 2025-11-05
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
606 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 11
Outlet purchase
2026-08-26 · Member activity · RM 30.75
App session
2026-08-14 · OPLUMO Outlet 11
Points credited
2026-08-02 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 11
Outlet purchase
2026-07-09 · Member activity · RM 38.95
Points credited
2026-06-27 · OPLUMO Outlet 11
Outlet purchase
2026-06-15 · Member activity · RM 43.05