Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03474
VM0003474Silvermember3474@example.test · +601110003474 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,543
Current loyalty balance
Lifetime Spend
RM 1,929
Across 13 visits
Total Visits
13
Since 2025-09-27
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,543 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 7
Outlet purchase
2026-04-19 · Member activity · RM 127.50
App session
2026-04-07 · OPLUMO Outlet 7
Points credited
2026-03-26 · Member activity · RM 144.50
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 7
Outlet purchase
2026-03-02 · Member activity · RM 161.50
Points credited
2026-02-18 · OPLUMO Outlet 7
Outlet purchase
2026-02-06 · Member activity · RM 178.50