Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03466
VM0003466Goldmember3466@example.test · +601110003466 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,818
Current loyalty balance
Lifetime Spend
RM 3,523
Across 44 visits
Total Visits
44
Since 2024-08-22
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,818 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 16
Outlet purchase
2026-09-23 · Member activity · RM 77.25
App session
2026-09-11 · OPLUMO Outlet 16
Points credited
2026-08-30 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 16
Outlet purchase
2026-08-06 · Member activity · RM 97.85
Points credited
2026-07-25 · OPLUMO Outlet 16
Outlet purchase
2026-07-13 · Member activity · RM 108.15