Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03465
VM0003465Goldmember3465@example.test · +601110003465 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
3,929
Current loyalty balance
Lifetime Spend
RM 4,912
Across 33 visits
Total Visits
33
Since 2024-10-13
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
150d
2026-05-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,929 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 15
Outlet purchase
2026-04-30 · Member activity · RM 120.75
App session
2026-04-18 · OPLUMO Outlet 15
Points credited
2026-04-06 · Member activity · RM 136.85
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 15
Outlet purchase
2026-03-13 · Member activity · RM 152.95
Points credited
2026-03-01 · OPLUMO Outlet 15
Outlet purchase
2026-02-17 · Member activity · RM 169.05