Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03461
VM0003461Silvermember3461@example.test · +601110003461 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,765
Current loyalty balance
Lifetime Spend
RM 2,207
Across 24 visits
Total Visits
24
Since 2025-05-22
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,765 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 11
Outlet purchase
2026-06-28 · Member activity · RM 58.50
App session
2026-06-16 · OPLUMO Outlet 11
Points credited
2026-06-04 · Member activity · RM 66.30
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 11
Outlet purchase
2026-05-11 · Member activity · RM 74.10
Points credited
2026-04-29 · OPLUMO Outlet 11
Outlet purchase
2026-04-17 · Member activity · RM 81.90