Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00346
VM0000346Goldmember346@example.test · +601110000346 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,760
Current loyalty balance
Lifetime Spend
RM 3,451
Across 23 visits
Total Visits
23
Since 2025-05-09
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,760 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 7
Outlet purchase
2026-05-28 · Member activity · RM 106.50
App session
2026-05-16 · OPLUMO Outlet 7
Points credited
2026-05-04 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 134.90
Points credited
2026-03-29 · OPLUMO Outlet 7
Outlet purchase
2026-03-17 · Member activity · RM 149.10