Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03454
VM0003454Goldmember3454@example.test · +601110003454 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
4,173
Current loyalty balance
Lifetime Spend
RM 5,217
Across 32 visits
Total Visits
32
Since 2025-01-27
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
62d
2026-08-08
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
4,173 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 4
Outlet purchase
2026-07-27 · Member activity · RM 102.75
App session
2026-07-15 · OPLUMO Outlet 4
Points credited
2026-07-03 · Member activity · RM 116.45
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 4
Outlet purchase
2026-06-09 · Member activity · RM 130.15
Points credited
2026-05-28 · OPLUMO Outlet 4
Outlet purchase
2026-05-16 · Member activity · RM 143.85