Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03453
VM0003453Goldmember3453@example.test · +601110003453 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,156
Current loyalty balance
Lifetime Spend
RM 3,946
Across 19 visits
Total Visits
19
Since 2025-10-09
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 3
Outlet purchase
2026-08-17 · Member activity · RM 131.25
App session
2026-08-05 · OPLUMO Outlet 3
Points credited
2026-07-24 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 3
Outlet purchase
2026-06-30 · Member activity · RM 166.25
Points credited
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 183.75