Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03451
VM0003451Silvermember3451@example.test · +601110003451 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
2,042
Current loyalty balance
Lifetime Spend
RM 2,553
Across 25 visits
Total Visits
25
Since 2025-04-28
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,042 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 1
Outlet purchase
2026-06-22 · Member activity · RM 87.00
App session
2026-06-10 · OPLUMO Outlet 1
Points credited
2026-05-29 · Member activity · RM 98.60
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 1
Outlet purchase
2026-05-05 · Member activity · RM 110.20
Points credited
2026-04-23 · OPLUMO Outlet 1
Outlet purchase
2026-04-11 · Member activity · RM 121.80