Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03450
VM0003450Membermember3450@example.test · +601110003450 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
312
Current loyalty balance
Lifetime Spend
RM 391
Across 4 visits
Total Visits
4
Since 2026-03-15
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 17
Outlet purchase
2026-04-26 · Member activity · RM 79.50
App session
2026-04-14 · OPLUMO Outlet 17
Points credited
2026-04-02 · Member activity · RM 90.10
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 17
Outlet purchase
2026-03-09 · Member activity · RM 100.70
Points credited
2026-02-25 · OPLUMO Outlet 17
Outlet purchase
2026-02-13 · Member activity · RM 111.30