Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03438
VM0003438Silvermember3438@example.test · +601110003438 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,134
Current loyalty balance
Lifetime Spend
RM 1,418
Across 18 visits
Total Visits
18
Since 2025-10-30
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,134 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 5
Outlet purchase
2026-08-20 · Member activity · RM 65.25
App session
2026-08-08 · OPLUMO Outlet 5
Points credited
2026-07-27 · Member activity · RM 73.95
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 5
Outlet purchase
2026-07-03 · Member activity · RM 82.65
Points credited
2026-06-21 · OPLUMO Outlet 5
Outlet purchase
2026-06-09 · Member activity · RM 91.35