Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03433
VM0003433Membermember3433@example.test · +601110003433 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
701
Current loyalty balance
Lifetime Spend
RM 877
Across 25 visits
Total Visits
25
Since 2025-02-09
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
701 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 17
Outlet purchase
2026-04-05 · Member activity · RM 23.25
App session
2026-03-24 · OPLUMO Outlet 17
Points credited
2026-03-12 · Member activity · RM 26.35
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 17
Outlet purchase
2026-02-16 · Member activity · RM 29.45
Points credited
2026-02-04 · OPLUMO Outlet 17
Outlet purchase
2026-01-23 · Member activity · RM 32.55